ISO9001 Quality Management System
Market Advantage
The ISO9001 certification is a visible brand credential of your organization’s commitment to providing quality products and services. Quality is a crucial driver for lasting customer satisfaction, and satisfied customers bring repeat business. An independent certification body of your choice will assess and validate that your practices and processes meet the quality management principles to satisfy your customer. Today, ISO9001 is the minimum prerequisite in customer purchase terms.
Is It For Me?
The ISO9001 is suitable for any size of business, regardless of industry. In a nutshell, any business will have processes that allow it to receive and fulfill customer orders. These processes are the foundation of your success in the marketplace. The ISO9001 challenges businesses to continually improve on their journey to lasting customer satisfaction.
How Much Time?
From ground zero, it typically requires about 6 months from project kick-off to attaining certification. Why 6 months?. 3 months is for management system development work and another 3 months for implementation. Certification bodies require at least 3 months of implementation data. You can compress the time if you develop and implement concurrently. For businesses upgrading their certification to the latest standard, completion time is about 3 months or less.
You may also need to consider other time dependencies such as staff learning curve, hardware, or software (if applicable) implementation.
How We Can Help
We can assist you in achieving certification from start to completion. Our consultancy program is modularized and flexible. Scroll below to read the highlights of the modules. You have the option to choose all the modules or pick the module that you need help with.
General Training Module
Awareness training is suited to give your team members an overview of the management standard. The learning objective is to understand the application of the management standard towards your business context.
Internal Auditing and auditor training is a critical requirement in the management standard. An annual audit of the implemented Management System is required. The internal audit training module is suited for your team of auditors. The learning objective is to understand the methodology of conducting an internal audit, from planning to reporting audit findings.
Technical Training Module
Identifying and assessing risks that potentially restrict your business from meeting customer obligations is essential in ISO9001. The learning objective is to understand and apply the risk methodology in your business process. Get industry insights on how to counter these risks.
Some technical knowledge is required to meet essential elements of the standard. Rest assured that there are no complex concepts to grasp or complicated calculations needed.
Risk Inventory Module
Risk management is the cornerstone of the management standards. To a layman, understanding and identifying risk is a complex task. We can help you in this regard by taking over this task. Our risk assessment methodology is aligned with industry codes of practice and is acceptable for certification.
Here is what we will do:
Identify possible risk heads in your business process that will cause dissatisfaction to your customers.
Evaluate the business impact of each identified risk.
Creating a register of risk and opportunities.
Recommend solutions to mitigate significant risks.
Policy and Procedure Module
Writing down your policies and procedures ensures continuity of practice. We can assist you in formulating your standard operating procedures (SOP). We conduct peer reviews of your SOPs for suitability and practicality in meeting the standard. We will also guide you during the implementation of your SOPs for fulfilling certification requirements.
Pre-Certification
Assessment Module
At the end of the implementation period, we will assess your readiness for the actual certification exercise. We will report and highlight areas for closure and improvements to be made before fixing a date with your appointed certification body.
Post-Certification Module
Our service does not end when your organization is certified. Maintaining the certified system through annual internal audits is mandatory over the three years of certification. If you are short on human resources or skillset, we provide contract internal audit services to help you maintain your certification.
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